Privacy policy

Rowe Bristol Lawyers hold itself to the highest standards in relation to the private information of our clients and potential clients.

In considering whether to act for a potential client and throughout the course of acting for our clients, we oftenreceive personally and commercially sensitive information as part of our instructions to enable us to advise and represent our clients. Such information may include personal contact details, employment details, information in relation to the assets and liabilities of individuals and details of disputes with third parties.

Regardless of whether a potential client ultimately retains the services of Rowe Bristol Lawyers, we treat the information provided to us with utmost confidentiality and in accordance with the requirements of the Legal Profession Act 2008 (WA) and the Professional Conduct Rules 2010 (WA). Subject to certain requirements at law, information provided to us will also likely be covered by legal professional privilege if provided to us for the dominant purpose of:

  • obtaining legal advice; or
  • in anticipation of litigation or for the purpose of the conduct of litigation.

We may collect and store information electronically or in hard copy. This information is commonly required at law to be kept by us for seven years.

Rowe Bristol Lawyers will only disclose confidential client information to third parties when authorised by the client or as required to give effect to client instructions. When disclosure of information is required at law, we will advise the client of such requirement. However, if the client still declines to authorise disclosure of such information we may need to discontinue our services.

Clients and potential clients may discuss any concerns or queries they have with respect to privacy with the solicitor who has carriage of their matter or a director of Rowe Bristol Lawyers.

PRIVACY STATEMENT

OUR COMMITMENT

Rowe Bristol Lawyers commits to maintaining the privacy of our clients and potential clients in accordance with the requirements of the Legal Profession Act 2008 (WA) and the Professional Conduct Rules 2010 (WA).

COLLECTION AND USE OF PERSONAL INFORMATION

Rowe Bristol Lawyers collects information from you, public records, third parties and other sources to enable us to:

  • provide legal advice and other services to you such as settlement of property transactions etc;
  • represent you in legal proceedings and information mediations and negotiations;
  • consider and inform you of other services provided by Rowe Bristol Lawyers that may benefit you; and
  • conduct administrative tasks such invoicing and managing your obligations to us and vice versa.

We may collect and store information electronically or in hard copy. This information is commonly required at law to be kept by us for seven years.

PROVISION OF YOUR PERSONAL INFORMATION TO THIRD PARTIES

In providing our services to you it may be necessary for us to provide personal information obtained about you to organisations or individuals with whom we conduct business and, where necessary, overseas recipients.

In the course of providing with advice and representation, we may need to provide your personal information to third parties, such as:

  • barristers;
  • courts and tribunals;
  • third party service providers such as process servers, printers, private investigator, debt collectors, conveyancers, insurers of parties involved in litigation;
  • our insurers and auditors;
  • the Legal Practice Board and its agents or auditors;
  • government agencies with the legal authority to require disclosure of information; and
  • individuals and organisations providing assistance with respect to your matter (e.g. accountants or other expert witnesses).

Rowe Bristol Lawyers will only disclose confidential client information to third parties when authorised by the client or as required to give effect to client instructions. When such disclosure of information is required, we will to the extent possible take steps to ensure that the confidentiality of your information is protected.

MARKETING INFORMATION

Unless you instruct us not to, we may from time to time provide you with information in relation to our services or other matters that we consider may be of relevance to your interests.

REFUSAL OR FAILURE TO PROVIDE US WITH NECESSARY INFORMATION

We will require sufficient information to be able to identify you to be able to provide you with legal services as required at law and to enable us to contact you for administrative purposes.

We may also require information necessary to provide you with legal advice or represent you in legal proceedings. If such information is necessary for the conduct of our obligations towards but you do not wish to disclose the necessary information, we may:

provide you with legal services subject to a disclaimer in relation to the failure to provide us with relevant information; or

discontinue our services to you if we would not be able to:

  • provide you with the requisite standard of service;
  • comply with our obligations under the Legal Profession Act 2008 (WA) and the Professional Conduct Rules 2010 (WA); or
  • comply with our paramount duties to a court or tribunal.

YOUR RIGHTS FOR FURTHER REVIEW

If you believe we have not complied with our obligations to you, you may:

bring your concerns to the attention of the solicitor who has carriage of you matter or a director of Rowe Bristol Lawyers for internal review; or

lodge a complaint with the Legal Practice Board.

FURTHER INFORMATION

If you require further information about the above, please contact the solicitor who has carriage of your matter or the directors of Rowe Bristol Lawyers on (08) 9322 8111.

E-mail: info@rowebristol.com.au